FAQs

FREQUENTLY ASKED PLUMBING QUESTIONS

Take a look at the most frequently asked customer questions below:

Is it important to have your water heater flushed or is it just a scam?

Flushing water heaters are definitely important. ALL-PRO recommends you flush your water heater at least once per year and if you don’t have a water softener we increase that to 2 times per year. Flushing water heaters remove a lot of the unwanted lime and scale that hinders your water heater to work efficiently. The unit has to heat the water by going through a layer of basically rock which requires more energy than a unit that gets regularly maintained. The lime and scale also displaces water I.e. this means if you had a 50 gallon water heater with lime and scale accumulating, over time you could be losing as much as 5 gallons of capacity.

 

Why do I have to pay a trip charge?

Almost all contractors charge trip charges. There are expenses that occur before a tech even gets to the customers door. Licensed, professional plumbers are valuable in today’s economy and compensated as such. There are also vehicle expenses, tech wages, insurances, registration fees for municipalities and many other expenses. These are just cost of doing business that gets passed on to the customers. The companies that offer free estimates usually recover that cost by charging more for the job.
 

Why should I disconnect my hose from the outside faucets over the winter?

If the outside faucet is installed correctly it should have pitch away from the building. This allows the water to drain out when the faucet is turned off. However, when a hose is left connected the faucet, water has no place to go causing it to possibly freeze. With freezing come ice obviously but, what most people don’t realize is that ice also produces extreme pressure. The pressure is what causes pipes to rupture.
 

Is it a big issue to have a toilet or tub faucet that runs/drips?

Mechanically your plumbing system is probably not going to be harmed any by this drip or running. Your wallet or pocketbook will be taking the brunt of the damage for this one. Depending on the leak/drip you could be losing as much as 10 gallons of water per day. Most of us in the Indianapolis area are on municipal water which means your paying for water that just goes right down the drain. These little nuisances can end up costing several hundred dollars over the course of a year on your water bills.

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What Our Customers Say

If you want to know what it is like to work with All-Pro Plumbing Services, see what our customers say about their experience.

Due to kitchen remodeling, we we’re introduced to ALL-PRO Plumbing Services, LLC three years ago. It has been a match made in heaven! Pleasant, knowledgeable and helpful with fair pricing. We are grateful to have their service. We were with our old plumbing company for 18 years and they were none of the above.

BERNARD & JEAN FROST

Jason is a professional and friendly contractor who stands behind his work. We have had him in our home several times over the years and he always explains his work and replaces or fixes the plumbing as needed.

Even our dog greets Jason at the door and she normally doesn’t let anyone in!

BETSY DEKEN

We bought a fixer upper to say the least. At the time we had no idea it required such plumbing repair. Jason was able to help us get the house up and running in no time. Since our original move in date, we have remodeled 2 bathrooms, replaced outside faucets and replaced a water heater. Jason has been with us every step of the way. He is honest, timely and very professional. I would refer him to anyone.

KLYNT BRUMMETT

Jason is very professional and thorough in helping me with my plumbing needs. I even had a lea that I needed tended to quickly on a weekend and he was there quickly to fix the issue.

I highly recommend Jason as he’s reliable and prompt!

KAREN CRIST LURTON
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